TFCU Privacy Policy
We understand the importance of protecting the privacy of our members. As such, we are committed to maintaining the confidentiality of each member's financial records consistent with state and federal laws. The following Privacy Policy sets forth our policies regarding our use and protection of your financial information:
Notice of Financial Privacy Rights
As required by law, all new members will receive a notice of their financial privacy rights (i.e., a “privacy disclosure”) that also includes detailed information about our information sharing practices. It will be provided with other required disclosures when the account is opened. In addition, the notice will be delivered to all members annually with their year-end statements. It will also be available on our website.
Collection of Personal Information
We collect personal information only as required by law or as necessary to provide competitive financial products and services that will help members to reach their financial goals.
Sharing of Personal Information
We only share information when absolutely necessary to administer the products and services we provide, when required to do so by law, or when we partner with our affiliates to offer a broader array of products and services.
Service Providers
We contract only with service providers who agree to follow our strict confidentiality requirements. These businesses are prohibited from using member information for any purpose other than that for which they have been contracted. Under no circumstances will service providers be authorized to charge member account without the member’s express consent.
Safeguards
We maintain physical, electronic and procedural safeguards that comply with federal and state regulations to protect the member information maintained in our files and computers. Where appropriate, we use security-coding techniques to guard against unauthorized access to personal records, ensure accuracy and integrity of communications and transactions, and to protect member confidentiality. We continually assess new technology for safeguarding information.
TFCU Web Site
We do not collect personal identifying information about visitors to TFCU’s web site. Individual visitors to the web site remain anonymous. Our systems collect standard non-identifying information about visits to the site, such as date and time visited, IP address, city, state and country. This information is used to compile standard statistics on site use. Although our web site contains links to other sites that may be of interest to our members, TFCU is not responsible for the privacy practices or the content of such sites. At no time will we grant anyone from the outside world access to TFCU’s database via the Internet.
Selling Personal Information
We NEVER sell member information to marketing firms or other third parties.
Maintaining Personal Information
We maintain procedures to ensure member financial information is complete, accurate and current. Also, members are encouraged to review their account statements and to keep their personal information complete, accurate and current. Members will be provided instructions for notifying TFCU when their records need to be updated.
For California Members
We will not share personal information with nonaffiliates either for them to market to you or for joint marketing – without your authorization. We will also limit our sharing of personal information about you with our affiliates to comply with all California Privacy laws that apply to us.