Due to Concerns Related to COVID-19, our Hollywood Branch is Temporarily Closed.
How do I report a lost or stolen card?
Please contact our office immediately to report a lost or stolen card.
During regular business hours:
Monday through Friday 8:30 AM to 4:00 PM
(818) 973-4900 – Main Office
(800) 973-4989 – Toll Free
After regular business hours:
VISA credit card – (800) 682-6075
You may visit reportmycards.com to report a lost/stolen VISA credit card online.
MasterCard Debit Card – (888) 241-2510 or (909) 941-1398 outside the U.S
ATM Card – (888) 241-2510 or (909) 941-1398 outside the U.S.
What to do if you are a victim of identity theft?
Your account security is important to us. We have put substantial security measures in place to protect your privacy, identity and TFCU accounts against theft and fraud.
Tips To Protect Against Identity Theft