Who can open an account with Technicolor Federal Credit Union?
Employees of our approved companies and their immediate family members are eligible to become members and open accounts with the credit union. To learn more about membership eligibility, click here.
What types of accounts do you offer?
The credit union offers many different types of accounts including savings, checking, premium checking, business accounts, youth accounts, money market accounts, certificate accounts, IRA and Roth IRA accounts and more.
What is the difference between my regular Spectrum Checking and a premium Spectrum Plus Checking account?
A regular Spectrum Checking account has no monthly fees, while a Spectrum Plus Checking account earns interest, and has more benefits including free online bill epay and more. To see more information about checking accounts, click here.
Can I mail a deposit to my account?
Yes! Simply place your check in a sealed envelope and specify your member number and account suffix (example: “123456-00” for savings or “123456-10” for checking). If you don’t know your full account number you may call the credit union or log in to online banking. Please refrain from sending cash in the mail.
How do I order new checks?
You may order new checks online
or by calling the operations department at (818) 973-4900.
Can I order cashier’s checks?
We offer cashier’s checks for a nominal fee. Requests must be made in person at one of our branches during regular business hours.
Can I place a stop payment on a check?
You can place a stop payment on a check for a nominal fee.
How do I view copies of cancelled checks?
You may view copies of cancelled checks in online banking, although please be advised that records may not be available for some dates. Copies of checks can also be ordered in person for a nominal fee at one of our branches during regular business hours.
Do you offer traveler’s checks?
Due to the lack of popularity among our membership, the credit union no longer offers traveler’s checks. We recommend using your debit or credit card while traveling abroad to limit exchange conversion fees, but please let us know in advance of your plans so we can make sure your account is not blocked when you need to use it.
How do I set up direct deposit?
Most companies require you to fill out a form to set up direct deposit. You can request one from your payroll or human resources department, or you may download one from the credit union. Simply input your credit union account number and suffix (example “123456-00” for savings and “123456-10” for checking) on the form and submit it to your payroll department. If you have any questions please contact our operations department at (818) 973-4900 during regular business hours.
I just opened my account, why haven’t I received my new ATM or debit card?
Depending on what day of the week your new account application was processed it may take between 7-10 business days to receive your ATM or debit card. You must also make an initial deposit by cash or check before your first card will be issued.
How long does it take to receive checks?
7-10 business days is the standard turnaround for receiving checks after an order has been placed.
What is the minimum balance requirement for my savings account?
The minimum balance for a regular share savings account is $20.00.
What is the minimum balance requirement for my checking account?
There is no minimum balance for a regular spectrum plus checking account, and you must simply make one (1) transaction per year of $1.00 or more to keep it open. There is a $5,000.00 minimum balance for a Spectrum Plus checking account (premium checking account).
How many transfers per month can be completed between my savings and checking account?
Each member is limited to a maximum of 6 per month includes automatic transfers, online transfers, and withdrawals through the ATM. Withdrawals can also be made in-person or over the phone with a live person.
If I am unhappy for any reason, how do I close my account?
To close your account, please contact our member services department at (818) 973-4900 and request an account closure form.
Do you offer youth savings accounts?
We offer “crew” savings accounts for kids with a low minimum balance. This account comes with online banking so you can start teaching your children how to financially savvy at an early age.
What are the details that I need to know about each Kasasa checking account?
Checking account eligibility is subject to age and ChexSystem verification. This disclosure contains the rules that govern your deposit account as of April 1, 2020.
Account Overview: Kasasa Cash: A free variable rate checking account with no minimum balance that rewards accountholders with dividends and nationwide ATM withdrawal fee refunds when they meet minimum qualifications during the account’s Monthly Qualification Cycle.
Purpose and Expected Use of Account: This account is intended to be the accountholder’s primary share draft account in which payroll transactions and day-to-day spending activities including but not limited to grocery, gasoline, apparel, shopping, dining, sporting and entertainment transactions are posted and settled.
Commensurate with the spending activities identified above, we expect the account’s debit card to be used frequently throughout each month and for transaction amounts to reflect a wide dollar range. Small debit card transactions conducted on the same day at a single merchant and/or multiple transactions made during a condensed time period particularly near the end of a Monthly Qualification Cycle are not considered normal, day-to-day spending behavior.
These types of transactions appear to be conducted with the sole purpose of qualifying for the account’s rewards and thus will be deemed inappropriate transactions and will not count toward earning the account’s rewards. TFCU reserves the right to determine if the account is being maintained for a purpose other than day-to-day, primary use.
Accountholders who persist in making debit card transactions in a calculated and limited fashion in order to meet their monthly qualifications may have their accounts converted to a different share draft account or closed altogether. We also reserve the right to convert the account to a different share draft account if the account does not have consistent active use over 2 consecutive Statement Cycles.
We have the right to close this account at any time, with proper notice. Our decision to close the account will not affect your existing obligations to us including any obligation to pay fees or charges incurred prior to termination. No deposits will be accepted, and no checks will be paid after the account is closed. If the account is closed, you will forfeit any rewards that have not been credited to your account.
A Technicolor Federal Credit Union check for the remaining balance, if applicable, will be mailed to accountholder at the address indicated on our current records. Upon termination of your Kasasa Cash account, any optional add-on products / services associated with this account will also be terminated at the same time.
Dividend Rate & Annual Percentage Yield (APY) Compounding & Crediting: Dividends will be compounded monthly. Dividends will be credited to your Kasasa Cash account on the last day of the current statement cycle. If you close your account before the dividends are credited, you will not receive the accrued dividends. Dividends begin(s) to accrue on the business day you deposit noncash items (for example, checks). “Business Day” means a calendar day other than a Saturday or a Sunday, January 1, the third Monday in January, the third Monday in February, the last Monday in May, July 4, the first Monday in September, the second Monday in October, November 11, the fourth Thursday in November, or December 25. If January 1, July 4, November 11, or December 25 falls on a Sunday, the next Monday is not a Business Day. Statement Cycle· means the period of time for which TFCU provides a summary of the financial activities and transactions that post and settle to the accountholder’s account.
Balance Computation Method: We use the daily balance method to calculate the dividends on your Kasasa Cash account. This method applies a periodic rate to the balance in the account each day.
Dividend Rate & Annual Percentage Yield: When your Kasasa Cash account qualifications are met during a Monthly Qualification Cycle, daily balances over $10,000.00 in your Kasasa Cash account earn a dividend rate of 3.0% APY to 0.50% APY depending on the account’s daily balance. Federally insured by NCUA. Kasasa and Kasasa Cash are trademarks of Kasasa, Ltd., registered in the U.S.A.